Packages are shipped within 3-5 business days, unless otherwise noted in the product listing. For questions regarding shipped orders, please look to your USPS tracking number.
Once shipped, most domestic orders take 3 to 5 business days to arrive depending on your local postal service. International orders may take 1-6 weeks to arrive depending on your country's postal service, and you are responsible for being aware of and for paying any customs, fees or taxes there may be.
Leila + Olive is not responsible for lost, stolen, damaged or delayed packages. If you have any concerns regarding shipped orders, please let us know, but you must bring any issues to the attention of the USPS or your country's local postal service.
During checkout, please be sure to write the appropriate shipping destination―if you write an incorrect address, please contact us immediately. L+O is not responsible for packages sent to the wrong shipping address. Should your package be returned to us for any reason, you are responsible for the associated shipping cost of re-sending it.
All items in an order are shipped out at the same time. If you order an in-stock item with a pre-order item, your in-stock items are pulled aside and held. Once the pre-order item arrives, your entire order will ship out to you. Each pre-order item has an estimated shipping timeframe listed. If you have any questions, please do let us know.
Leila + Olive offers exchanges on a case-by-case basis for unopened items with their original tags and/or packaging. We do not offer returns. To request an exchange, please contact us within five days of receiving your package: email@example.com. After the five day window all sales are final.
When an exchange is permitted, the buyer is responsible for any shipping fees, customs or taxes there may be. Leila + Olive has the right to deny an exchange if the merchandise returned is opened, out of its original packaging and/or shows signs of wear.
© 2015-2019 NICOLE RALLIS OF LEILA + OLIVE
All artwork, designs, photographs and writings are the original works, property and copyright ©2015-2019 Nicole Rallis of Leila + Olive, thus protected by U.S. and International copyright laws. Reproduction rights do not transfer with the sale of items, and the use of artwork, designs, photographs and/or writings without written permission and/or licensing is not allowed and will not be tolerated. Unauthorized use of this website or the exploitation of content on this website for personal or commercial distribution and/or gain is not allowed and will not be tolerated.
L+O is currently accepting a limited number of wholesale orders. If you'd like to carry Leila + Olive products in your shop or boutique, please contact me at firstname.lastname@example.org for our catalog.
For collaboration opportunities, feature inquiries, or if you'd like to say hello, please get in touch this way: email@example.com.
➳ If you have any questions before purchasing, please use our contact form or send a note to firstname.lastname@example.org.
By viewing this website and/or placing an order with Leila + Olive, you are agreeing to all of our policies and terms effective December 2015 through the present day. Leila + Olive reserves the right to adjust these policies as needed.
TERMS AND CONDITIONS
This website is owned and operated by Leila + Olive. By visiting this website site and/or purchasing from this website, you agree to be bound and in compliance with our policies, terms and conditions. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Leila + Olive will never share this information. When you purchase something and/or opt in to our Newsletter, you may receive occasional emails about sales and products. You may unsubscribe from the newsletter at any time. Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. Shopify stores your data on a secure server behind a firewall. Purchases made using direct checkout is securely encrypted by Shopify through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Leila + Olive reserves the right to cancel any order placed with us for any reason, at any time. By viewing this website and/or purchasing from Leila + Olive you are agreeing to comply with our copyright and to not reproduce, duplicate, copy, sell, resell or exploit any portion of the content on this website, including but not limited to designs, artwork, writings and photography. Reproduction rights do not transfer with the sale of items. Infringing on our copyright is prohibited. Any redistribution or reproduction of any or all content from this website is prohibited and subject to legal action. By purchasing Leila + Olive products, you are agreeing to take all responsibility and liability, and Leila + Olive will not be held responsible for any use or misuse for any of our products. Variations of physical construction between products may occur, these variations do not require a replacement or refund. Prices for our products are subject to change without notice. Terms are applicable to you upon your accessing the web site and/or completing the registration or shopping process. We reserve the right to modify or discontinue service without notice, at any time.